The Allus story
Córdoba
Established 1998
Established in 1998, Allus developed a nearshore contact centre and business process outsourcing presence across Latin America. Contax announced the completed sale of its Allus division to Konecta on 9 September 2016, covering operations in Argentina, Colombia, Peru and Spain. That group history is an important part of understanding the Allus name today.
The group context
Contax’s published material fact records the completed sale of the Allus division to Grupo Konectanet on 9 September 2016. The name is part of a documented BPO history; this site does not present historical executives as current independent company leaders.
Read the published transaction announcementService as a system
Care, operational delivery, back-office processes and quality learning depend on one another. A clear conversation needs an accurate answer, a dependable handover and an organisation willing to learn from recurring questions. These disciplines connect the Allus heritage with the practical work of customer service.